Frequently Asked Questions
Each tour includes a variety of things depending on the location, generally they include premium accommodation, race day hospitality, transfers throughout, exclusive functions and events, sightseeing and an ART host to look after you the whole time.
Everyone! Whether you’re a long-time racehorse owner, a first-time punter, or just love great travel experiences with like-minded people — you’ll fit right in. Our tours are social, fun, and full of racing insight.
Yes, our tours require a deposit to secure your place — typically from $250 per person for domestic tours and from $500 for international tours, depending on the destination. For international tours, a $2,000 per person instalment is also due six months prior to departure. The remaining balance for all tours is generally due 60 to 90 days prior to departure. Full payment details, including due dates and amounts, are outlined on each individual tour page.
Absolutely. You’re welcome to make payments towards your balance at any time and as often as you like. Just let us know your preference, and we’ll help make the process easy and flexible.
If you need to cancel your booking, the following cancellation terms apply:
- More than 180 days before departure: You will receive a full refund of all payments made, less a 10% administration fee.
- 90 to 179 days before departure: You will receive a 50% refund of all payments made.
- Within 90 days of departure: Unfortunately, no refund is available.
As cancellation fees can be significant, we strongly recommend purchasing comprehensive travel insurance at the time of booking to protect you against unexpected circumstances that may prevent you from travelling.
Flights are not included in our standard tour packages as people come from all around the globe to enjoy our tours. However, some international tours may include internal flights — these will be clearly listed in the tour inclusions or confirmed at the time of booking.
If you need assistance with flights, our in-house travel agent can help. She can also assist with any add-ons before or after your tour, including accommodation, travel insurance, and other travel arrangements to help you make the most of your trip.
We stay in 4–5 star hotels and boutique properties, selected for location, comfort, and quality.
Yes. Room upgrade requests are welcome; however, they are subject to availability and cannot be guaranteed.